Frequently Asked Questions

Frequenty Asked Questions

Tipping Experience (Customers)
Do customers need to download an app to leave a tip?

No.
Customers can tip instantly by scanning a QR code or tapping an NFC card.
The tipping flow opens directly in their browser no app download, no account creation.

Less than 15 seconds.
Scan → choose amount → pay → done.

Tipmee supports:

  • Credit & debit cards
  • Apple Pay
  • Google Pay
  • (Optional) local payment methods depending on country

Yes.
Customers can optionally leave:

  • A star rating
  • A short comment
  • Feedback linked to a specific staff member

This helps reward great service and improve overall quality.

Yes.
Customers are not required to provide personal information.
Feedback can be left anonymously unless the customer chooses otherwise.

Do staff members need to install an app?

No app is required.
Staff access their personal dashboard via a secure web link on any smartphone.

(Optional mobile app can be offered later depending on deployment.)

Each staff member is linked to:

  • A personal QR code
  • Or an NFC card / badge
  • Or a shared location QR with staff selection

Tips are always attributed correctly.

Yes Tipmee supports:

  • Individual tips
  • Team pooling
  • Shift-based pooling
  • Department-based pooling

Rules are fully configurable by management.

Yes.
Staff can see:

  • Tips received
  • Daily / weekly / monthly totals
  • Performance trends
  • Customer ratings

This is a major motivation booster.

No it complements them.
Tipmee mainly captures tips that would otherwise be lost due to lack of cash.

How are tips paid out to staff?

Companies can choose:

  • Direct payout to staff bank accounts
  • Weekly or monthly payouts
  • Payroll integration
  • Manual approval or automatic payout

Payout timing depends on the company setup:

  • Real-time (where supported)
  • Daily
  • Weekly
  • Monthly

Tips belong 100% to the staff, unless local labor law specifies otherwise.
Tipmee does not take ownership of tips.

Tipmee operates on:

  • A fixed subscription
  • Or a low transparent processing fee

No hidden commissions. No surprise deductions.

Which industries is Tipmee designed for?

Tipmee works perfectly for:

  • Hotels & hospitality
  • Restaurants & bars
  • Retail
  • Beauty & wellness
  • Delivery & logistics
  • Events & entertainment
  • Any business with frontline staff

Typically 24 to 72 hours:

  • Staff profiles setup
  • QR / NFC activation
  • Dashboard access
  • Go live 🚀

Yes.
Tipmee supports:

  • Multi-location companies
  • Regional managers
  • Centralized dashboards

Yes, depending on plan:

  • Payroll systems
  • HR platforms
  • BI / analytics tools
  • Custom API access (Business & Enterprise)

Yes.
Management dashboards include:

  • Tips per employee
  • Customer satisfaction scores
  • Service quality trends
  • Peak performance times
  • Team vs individual comparisons

Yes significantly.
Clients report:

  • Higher motivation
  • Better service quality
  • Reduced turnover
  • Stronger employee recognition
What insights does Tipmee provide?

Tipmee offers:

  • Service quality analytics
  • Customer satisfaction trends
  • Staff performance metrics
  • Location benchmarking
  • Revenue-per-interaction insights

Absolutely.
Managers can:

  • Identify top performers
  • Detect service gaps
  • Build targeted training programs
How much does Tipmee cost?

Typical plans include:

  • Solo – $2.9 / month
  • Team – $9.9 / month
  • Business – $99 / month

Custom pricing available for large organizations.

Yes.
Tipmee offers free trials or pilot programs so companies can evaluate real impact.

Yes.
No long-term commitment on standard plans.

How do we get started?
  1. Contact sales
  2. Define setup (locations, staff, rules)
  3. Activate QR/NFC
  4. Go live 🚀

Yes.

  • Onboarding assistance
  • Staff training materials
  • Dedicated support for Business plans

Yes, for Enterprise clients.